Rental system

You want to start straight away?

Velocity Mobility App install and start:

Our rental system

Ideal for your urban mobility

E-Cargobike

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  • Pedal support up to 25 km/h max.
  • Continuous hub gear
  • Phone holder (Velocity assumes no liability)
  • Maximum range of 60 km
  • integrated frame lock, which must be closed manually (necessary condition to end the rent. Otherwise the payment continues).
  • permissible payload for cargo bike: 100 kg and 85 kg in the basket
  • max. 2 kids up to the age of 7 allowed 
  • saddle is height adjustable
  • follow the test instructions before every trip
  • report defects immediately
  • Rate in veloBasic: €3,49 for the frist half hour, then €2,99 for every additional half hour started
 
Please always wear a bicycle helmet for your own safety! 💚
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Pedelec

  • Pedal support up to 25 km/h max. - gentle pedaling is enough to maintain the speed
  • maximum range of 50 km
  • Integrated frame lock, which can be locked via the app under "Stopover" (payment continues!)
  • permissible payload for the bike: 120 kg and 10 kg in the basket
  • saddle is height adjustable
  • follow the test instructions before every trip
  • report defects immediately
  • Rate in veloBasic: €1,99 for the first half hour, from the 31st minute €0,09 per minute will be charged
 
Please always wear a bicycle helmet for your own safety! 💚
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Velocity-stations

  • Charging stations as fixed points of contact for a consistent mobility offering
  • 24/7 available
  • Velocity stations support an orderly cityscape and keep footpaths clear
  • Secure bike charging at the stations
  • Bikes can ONLY be picked up and returned at the Velocity-stations
  • Meaning of the LEDs
    • green LED = slot can be used
    • red LED = defective slot and not able to use
    • blue LED = bike is reserved
    • blinking LED = rent or return process is running
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Renting-App

  • Registration (one-off fee of €4.99) required to use the mobility offer
  • Minimum age 16 years
  • App as central control element of the rental system
  • All rides in a month are invoiced as a collective booking
  • App shows the availability of the bikes at the various charging stations in real time (battery level, available parking slots)
  • Possible to reserve the bike 15 min before
  • Payment options: SEPA direct or credit card
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Do you have a question about our rental system? Let us help!

Have a look at our FAQs in advance. We have summarised the most relevant questions about the rental process here.